Cleaning

Frequently Asked Questions

What is 'Deep Cleaning'?

In Deep cleaning, our endeavor is to give your home a spa like treatment. A professionally trained crew equipped with state of the art machinery and eco-friendly chemicals will come for deep cleaning. A typical full home deep cleaning can easily take 6-8 hours depending on the size of the apartment & the amount of dirt. Our crew will clean every corner of your house, remove dirt & cobwebs, sanitize the place using the chemicals and focus extensively on removing stains & hard water marks. We try to remove stains on best effort basis. However, some stains might not go away.

Why is 'Deep Cleaning' so expensive?

Deep cleaning is done by professionally trained staff who spend more than an hour for just 1 bathroom cleaning. The service is also aided by chemicals & machinery. In comparison, a typical housemaid cleans up the entire home in less an hour using phenyl or similar chemicals. Also, please note that our prices include 14% service tax.

How often should I get 'Deep Cleaning' done for my home?

To keep your home sanitized & clean from germs, we recommend deep cleaning service once every 4 months.

What is not included in 'Deep Cleaning'?

Even though Deep cleaning is supposed to be an extensive exercise, there a few things which are not included in the service. Major exclusions are: Sofa shampooing, mattress shampooing, utensils cleaning, washing the clothes, cleaning the interiors of the kitchen appliances & personal wardrobes, chandeliers & construction debris.

What is 'General Cleaning?'

General cleaning is our express service wherein our professionally trained crew comes to your home and does the entire cleaning in a matter of 2-3 hours. General cleaning focuses on cleaning the dirt, germs, cobwebs & is more of a manual cleaning. We do not use scrubbing machine in this service. Our aim is to make your place more hygienic for your loved ones to live in.

How often should I get 'General Cleaning' done for my home?

To keep your home clean, we recommend our General cleaning service once every month

When should I get 'Deep Cleaning' done for my house?

We recommend Deep cleaning in following cases: 1. Moving into a new home 2. Your home is very dirty 3. House was recently painted 4. Recently moved into your old home 5. Before any auspicious ceremony (House warming ceremony)

Why should I get 'General Cleaning' done for my house?

We recommend General cleaning in following cases: 1. To keep your home sanitized & hygienic 2. Before & after hosting a party at your home 3. As a replacement to your daily cleaning needs

What is not included in 'General Cleaning'?

Major exclusions are: Mechanized scrubbing of the floors, Sofa shampooing, mattress shampooing, utensils cleaning, washing the clothes, cleaning the interiors of the kitchen appliances, kitchen closets & personal wardrobes, chandeliers & construction debris.

Are there any cancellation charges?

Once our professional reaches your place and then the cancellation is made we do charge a amount of Rs.150 .

What about damages and theft of personal belongings?

Although our crew is professionally trained, background verified & thoroughly checked, still in case of any damage or theft, Fixu is not accountable. Our strong advise to you is to make sure that all your belongings are carefully kept in a secure location. Please make sure that any sensitive material is carefully moved under your supervision only. Also, when our team is leaving your premises, please make sure that you have thoroughly checked the entire home.