Frequently Asked Questions

Do you provide taxi/cab service?

No, We just provide a chauffeur service to drive your car with minimal charges.

Is your chauffeur trustworthy?

Yes, All our drivers are background checked and police verified. We are building ourselves to be the most trusted brand in home care services and only work with registered and trusted professionals.

Do you provide chauffeur service on a monthly basis?

We just provide chauffer on demand basis.

How do I come to know about the exact charges?

Our merchant app will calculate the total price including the transit.

Can your chauffeurs drive automatic cars?

Yes, the drivers are skilled experts with 5-10 years of driving experience on automatic as well as manual cars.

Do you provide chauffeur for intracity drives?

We do provide chauffer for intracity drives both for oneway drives and round trips as well.

Can I book the Driver On Demand service for an out-station trip?

Yes, you can book the service for an out-station trip.

Do you provide chauffeur service at night?

Yes we provide chauffeurs for late night hours

What is the cancellation procedure?

You can cancel your booking either through the website or from the app before the driver reaches the pick up location and there will be no cancellation charges. However if you cancel the booking after the driver reaches the pick up location we charge one time booking fee.

When will the assigned driver reach the pick-up location?

Every time you book a driver, our app informs you about the arrival time of the driver. However, customer experience is our top priority, we train our drivers so that they reach the pick up location on time.

Can I order a driver to pick up my car when I'm not available?

All our drivers are background checked and verified. Feel free to leave your car with the driver. Once you book the service, you can ask your driver to pick you up or your family or just your car. Physical presence is not required.